Handcrafted for the stylish modern woman.

FREE Shipping ANZ over $295.

Easy Exchanges & Returns.

Crafted in Limited Quantities.

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Shipping & Returns

Shipping

We deliver to Australia and the Rest of the World.

For deliveries within Australia, shipping is FREE when you spend $295 or more, otherwise $11 flat rate shipping applies or $14.95 for Express shipping.

For international deliveries, we use Australia Post and DHL Express for the most competitive shipping rate.  

Delivery Timeframes & Costs

Region

Shipping type

Delivery estimate*

Cost

Australia 

 

 

 

 

New Zealand

Aus Post 

3-4 business days for Syd, Mel, Bris, Adl

3-7 business days for other metro areas and regional areas

FREE when you spend $295+ or $11 Standard flat rate shipping.

EXPRESS Shipping $14.95

Aus Post

7 business days



1-3 business days

FREE when you spend $295+ or $11 flat rate shipping applies.

DHL EXPRESS Shipping $27

USA & Canada

DHL Express

3-6 business days

$10

Asia & Pacific DHL Express 3-6 business days $12
UK & Europe DHL Express 4-8 business days $15

Rest of the World

DHL Express

4-10 business days

$15

 

Australia

Once your order has been shipped, you will receive an email notification with tracking information.

A signature on delivery will be required.

Please note that if the premise is unattended and unable to be signed for, your parcel will instead then be delivered to your nearest Australia Post Office where your parcel will be stored safely and released upon ID being shown. 

International

All international deliveries are made by Australia Post or DHL Express and once your order has been shipped, you will receive an email notification with tracking information. A signature is required to deliver your parcel and if you’re not home a calling card will be left and you will need to arrange for re-delivery.

Please note that international orders may be subject to additional import taxes and duties. In most cases, those duties are charged once the parcel reaches its destination and these may vary widely from country to country. When you make a purchase from Bonnie and Kind, you are liable for any additional duties so please take this into account when placing your order. We recommend you contact your local customs office regarding taxes and duties payable before placing your order.

Returns & Exchanges

We want you to love your Bonnie x Kind pieces!  That is why we've made exchanges and/or returns so easy. 

We offer a risk-free 30 DAYS RETURN & EXCHANGE on FULL PRICED ORDERS.

We will gladly exchange your item/s or accept returns where the products are in the same new, unused, undamaged condition with all original packaging (including dust bag) attached.

To return your Bonnie x Kind purchase for an exchange or refund, simply email us at info@bonnieandkind.com.au and we will come back to you within 72 hours with exchange/return details.

For exchanges of FULL PRICED ORDERS within Australia, we send your exchanged item to you FREE of charge.

All RETURNS & EXCHANGES needs to be sent via trackable post to:

Bonnie x Kind
PO Box 2714
ASCOT QLD 4007

Please note, goods damaged during transit due to inadequate packing, will incur the full RRP of the product. If you received free shipping for your purchase within Australia, a shipping fee of $15 will incur for returns i.e. we will refund the total amount paid minus $15. For NZ, a $22 shipping fee will apply and other other international destinations, a $50 shipping fee will apply for returns.

If you do have further questions please feel free to contact us at info@bonnieandkind.com.au and we will come back to you within 72 hours. 

RETURNS & EXCHANGES ON BLACK FRIDAY SALE ORDERS:

All items purchased as part of our Black Friday Sale is eligible for exchange and will be non-refundable.

We will gladly exchange your item/s where the products are in the same new, unused, undamaged condition with all original packaging (including dust bag). 

To exchange, simply email us at info@bonnieandkind.com.au and we will come back to you within 72 hours with exchange details. We ask that you kindly return your order to the address below and we will happily send your item(s) back to you, free of charge. 

Bonnie x Kind - Exchange
PO Box 2714
ASCOT QLD 4007

Gift with purchase items are in limited quantities. We will substitute Gemstone ring styles you've chosen with the best and nearest design should the design you've chosen runs out. If any item(s) on your order sell out, you have the option of pre-ordering the item and your pre-order item will be shipped to you at the pre-order date detailed.

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