How does Try@Home work?

Love them all and can’t decide? We hear you.

Now you can try 2 items at home with our Try@Home service. 

Simply select your 2 coveted items, pay a security deposit of $95 and we will ship them to you to try. Only pay for what you keep and return what you don't. Enjoy risk free shopping with the Try@Home service.

Step 1:
Add 2 try-able items to your cart. Our Try@Home service will be activated, with your items being free to try with a security deposit of $95. You can also purchase additional items in the same order. Checkout.

Step 2:
Wait for your beautiful items to arrive! Once your order has been delivered, you have 3 days to try and select which items you’d like to keep.

Step 3:
Complete your order by clicking the button in your “Order Delivered” email or log into your customer account. Keep your favourites and return the rest FREE. Follow the directions to complete payment and finalise your order.

Step 4:
Print your return label when you complete your order and gently pack your items as per instructions on the ‘Returning your Bonnie items’ video. 

Drop your parcel with its return label affixed into any Australia Post Office near you.

Should you decide to return all items and request a refund – a restock fee of $30 will be applied.

Try@Home service currently available for Australia orders only.

Terms & Conditions